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No rewards for new account

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@Rivia Just started myself, I was wondering if I could potentially get the box as well since I noticed this was still a bug. Im sorry if i'm necroing the thread and if so I'll gladly make a new thread. ^^ IGN is Engem

 

 

 

 

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Please give me madness support box and dimensional  ticket
because the messsage is not have any  reward when you download
is event madness support box not avaible now ? and not get anything when register new account ?
my IGN : Magsi
my character : sieghart
@Rivia

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Edited by egri

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I didn't get any ticket or support box either when I just registered my account.. Any help would be really great, thanks! 

IGN: SilvaWind

Character: Rin

 

GrandChase20200218_113046.jpg

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So, I'm not sure this post is still active or valid. But I created this account first and i thought it was an especific bug so i created another account (Belzebubble), now with the jumping (wich i dont usually do) but the same happened. Unfortunately i deleted the mail for the other account :( but its ok hehe 

 

 

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This thread will be locked now as this issue has been taken care of. All newcomers will receive both the support box and D.D tickets in the same mail.

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This topic is now closed to further replies.